Job Opening: Manager, Development Operations

LOCATION: Washington D.C.
DEPARTMENT: Resource Development
DURATION: Full-time

Learn More About the Position:
The Manager of Development Operations manages centralized stewardship and cultivation systems for Major Donors, Individual donors and prospects ($1,000+), and Planned Giving donors and prospects. This will be accomplished through managing several overlapping streamlined processes across the department that serve to meet the needs of donors and the development staff that manage them. The impact of this work will result in efficient and consistent development systems that support Resource Developmentā€™s goal to help protect the ocean for future generations.

Specific Responsibilities:

Provides program support for Major Giving, Individual Giving, and Planned Giving including:

  • Support, implement and monitor short- and long-term fundraising goals and strategies for overall Individual Giving and Planned Giving teams.

  • Perform research to qualify donors and prospects, highlighting top prospects for elevated cultivation track.

  • Track and report trends for Individual Giving, paying particular attention to Individual Giving Prospects.

  • Manage acknowledgement process for all individual donors ($1,000+) and planned giving donors, including tracking of acknowledgements in database.

  • Maintain database integrity and produce lists and queries to support the needs of the department.

  • Manage donor fulfillment and mailings including marketing, cultivation and stewardship for all Individual Giving donors and prospects ($1,000+) as well as Planned Giving donors.

  • Serve as a liaison and bridge between Individual Giving and Membership/Digital.

  • Support the Individual and Planned Giving teams before, during and after development travel.

  • Provide coordination and support for all donor events.

  • Exhibit respect for and excellent service to donors and all supporters of Ocean Conservancy through prompt and courteous communication.

  • Track prospects and donor contacts, their status and next steps in Raiser’s Edge donor database.

  • Follow and uphold the department’s policies and procedures for best practices in development.

  • Embraces a mission-driven, cohesive and supportive attitude within the organization.

  • Performs other duties as directed.

Required Qualifications:

  • At least 3-5 years of development or non-profit experience in roles with increased responsibility.

  • Excellent organizational skills with the ability to multi-task in a fast-paced environment that requires juggling multiple activities and priorities with tight deadlines and meticulous attention to detail.

  • Self-managed with proven skills to use initiative and time management to prioritize work and deliver results.  Flare for improving systems and processes a plus.

  • Ability to take direction from multiple leaders and ability to establish priorities based on what is needed for the department.

  • Must have superior communication skills, be positive and engaging, and be a team player.

  • Working knowledge of Microsoft Outlook, Excel and Word.

  • Experience with Raiser’s Edge a plus.

  • Flexible, adaptable, positive, and be willing to step outside the job description and pitch in when necessary for the fulfillment of Ocean Conservancy’s mission and strategic priorities

  • Strong moral and ethical character and a commitment to conservation.

  • B.S./B.A. Degree is required.


If you think you have what it takes to join Ocean Conservancy’s team, please send a cover letter speaking to your qualifications and abilities, along with your resume and salary expectations, to jobs@oceanconservancy.org and note “#16-20 – Manager, Development Operations” in the subject line.

Ocean Conservancy is an Equal Opportunity Employer.

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